don't bother!

Author's Rating:

Pros: none- didn't work out of the box

Cons: Support is horrible & machine doesn't work.

The Bottom Line: 
Regret purchasing. Only works intermitently. Support is awful

Author's Review
I purchased this printer on Oct 30th & immediately the wireless radio signal didn't work. I called HP & they convinced me to troubleshoot & keep it. It worked for 3 days then the radio went out again.  I contacted HP several more times via Chat & they promised to send me a replacement so not to take back to the store. They were supposed to call me within 24 hrs but I called a week later when they hadn't called. They wanted me to troubleshoot again & finally they authorized a replacement. Every time I contacted them, I was on the phone or chat for 3 hours.  The replacement arrived one month after I bought the first printer & the replacement has defective Hardware & doesn't work. Now after 4 more hours on the phone & chat they want me to pay for shipping if I want a new one in less than 10 days!  ridiculous. The supposed supervisor barely speaks English and refuses to let me speak to his superior. He insists that I should wait 10 days for a new replacement when they screwed up & I've already waited 3 weeks longer than I should have due to their incompetence.  HP is a joke when it comes to customer service. This is the LAST HP item I will ever buy!  I may have to hire an attorney to get my money back since this was a $500 piece of JUNK!