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Panasonic SD-255 Bread Machine

Panasonic SD-255 Bread Machine

this breadmaker is an ideal addition to your home. An angled, easy to use control panel offers simplicity of design ensuring ease of... Read More
this breadmaker is an ideal addition to your home. An angled, easy to use control panel offers simplicity of design ensuring ease of operation. The SD255 gives you the convenience of having fresh bread at anytime from fresh basic ingredients and can cater for particular dietary requirements e.g. gluten free, low salt, high fibre. Minimize
Author's Rating: Rating: 1/5 stars
3 Reviews from Shopping.com

By:   furkin
Aug 22, 2010

Not for me - i need reliability

Author's Rating: Rating: 1/5 stars

Pros: None

Cons: Product has many faults.
Customer Care is none existent.
Cannot be relied upon

The Bottom Line: 
Avoid. If you want a reliable product, with decent 'back-up' look elsewhere.

Author's Review
I started bread making with a cheap brand to see if I liked and got on with it. It was great, so I moved up the ladder a bit & got a Morphy Richards item. This didn’t last long so I bought the best thing that I couldn’t really afford – the Panasonic 255. I was thrilled with this so called high end appliance & started baking.
The first few loaves were o.k, but then I noticed that after 4 hours, the machine hadn’t started its program. I switched it off & left it long enough to clear its memory & tried again. This time it worked properly.
After a few weeks, I now saw that although the program had started, it hadn’t mixed the ingredients. At the end of the program time, the machine had baked the contents, not knowing that they weren’t blended, so I ended up with a 2 inch slab of uncooked snotty dough, with a baked crust on the top.
The following time it was alright again.  A few weeks later it failed to start & a couple of times it didn’t blend the ingredients.
I wrote to Panasonic (who’s customer care used to be so good) and they said “we have no idea what’s happening. If you really must, you can send it to us, & we’ll have a look”.  I asked how long it would be away for, as I’m disabled and only eat my own home made bread (I won’t go into details here). The women said “it might be away for two months”.  At the time, I was so worried, that I decided that a/ I couldn’t afford to send it around the Country and b/ that I couldn’t be without my own bread for that long, so decided to keep it.  It has now not mixed the ingredients a number of times.
On top of that, there are brown burn/scorch marks around the lid & opening & a grill where the heat escapes from the body.  In my opinion, these things are designed & built to bake bread. This uses HIGH temperatures. Shouldn’t they be designed NOT TO BURN ?
I now thought that their comment about being away for two months was a bit of blackmail to stop me sending it in.
It got to the point where I could no longer rely of this piece of garbage and I had to get another brand.
My advice: If you want a machine that will last a while and be reliable – look for a different brand.
I will never buy Panasonic again.
 


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