internet explorer and firefox did not let me log onto the site for some reason unless i turned security down to bare minimum. This would scare of some customers and should be looked into

Their web site stated the item was in stock so I placed the order, the following day it was still showing as pending and so I contacted them, only to find out the item was out of stock so I cancelled, this meant I couldn't get the item in time for my needs

No problems at all and excellent service

Fine, site worked well and goods arrived as quickly as the post allowed.

Very easy - no problems

Have found their prices to be competitive, web page very good and ease of ordering is good.

Excellent delivery time. Product has some minor quirks.

Never used them before and was pleasantly surprised at how soon the item was delivered as I had asked for free delivery up to 7 days. Received item well before week has passsed. Well done Ballicom

good service

I am local to their store and wanted to collect. On the second working day after I placed the order, I received an email to inform me that the goods were ready to collect and I collected the following day. Price was very good and I would consider using Ballicom again.

Order process was good, delivery better than expected. Price of item was good, especially as delivery was free. Technical info of products on site was just adequate to non-existent. Some listed searches gave the wrong results.

Excellent Website with the lowest prices on the Product I purchased. I would defenately purchase from here again.

Efficient and straight forward transaction. Good communication, speedy delivery. Can't comment on how well they deal with complaints as there is nothing to complain about!

Very good speedy delivery

It has transpired that the product actually requires an adaptor to fit onto the existing thread. When Ballicom were contacted they advised that this could be bought at any plumbing merchant. I would have expected Ballicom to provide this adaptor themselves if they really wanted to give good customer service all the way through the process

excellent

Product arrived ok, as advertised, shipment was delayed for a day, even though ordered early and selected next day delivery - overall OK

Straightforward, clear, no problem

This is the second time we have purchased from you and both times have been great Thank You

I have difficulty getting cartridges and paper for my easyshare docker you supplied it without any hassle

It was a simple process to order online very quick shipping and when I called them very helpful on the phone.

The transaction went smoothly and there were no problems to report.

GOOD

The item was out of stock - it would have been much better if they could let you know this when you try to order it in the first place instead of wasting my time.

product was just as describe and the delivery was very quick

Good price,well packed, on time, what more is there ??? Excellent service.

Item exactly as described. Delivered very swiftly.

OVERALL GOOD

I received 2 computers instead of the one I ordered. I'm very honest and informed you. I'm not sure everyone would. You need to adress this.

Box was damaged (citylink courier) - luckily product was fine. There is no answer or recorded message sometimes which doesn't inspire confidence. I'm happy with the price and product but won't be using this retailer again. Once I did get someone on the phone they responded straight away and rectified my delivery situation. They need a bit more organisation to make them a good place to buy. Proceed with caution or buy from a retailer you have experience with.