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Cloggs.co.uk
 
 

Cloggs.co.uk

Average Rating 4.37/5.0 store rating 1,168 store reviews
Customer Service 4
On-Time Delivery 5
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by: Cloggs.Co.Uk Shopper
05 July 2004
Author's Rating: 5/5.0 store rating
Customer Support: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Excellent service, delivery on time and well packed, no daged goods to return.

by: Cloggs.Co.Uk Shopper
05 July 2004
Author's Rating: 5/5.0 store rating
Customer Support: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Very prompt delivery, excellent customer service I will certainly use Cloggs again in the future

by: Cloggs.Co.Uk Shopper
04 July 2004
Author's Rating: 4/5.0 store rating
Customer Support: 5/5.0 store rating
On-Time Delivery: 3/5.0 store rating
I'm often on the lookout for footwear, particularly swear and new rocks, but what would be nice is more info about the lining/sock,upper as to what materials are used Generally shopping at Cloggs is fab!

by: Cloggs.Co.Uk Shopper
04 July 2004
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Shopping without any problems! Very good shoes quality.

by: Cloggs.Co.Uk Shopper
03 July 2004
Author's Rating: 1/5.0 store rating
Customer Support: 3/5.0 store rating
On-Time Delivery: 2/5.0 store rating
I placed an order via website, but mistakenly ordered too longer leg. I immediately rang their customer service which was PREMIUM RATE. I explained I needed a shorter leg & they said OK.(I emailed the alteration as well) The next day the wrong size arrived,(even though I had corrected it). They sent the correct size but all the button holes were sewn too small & wouldn't do up, I sent them backl as faulty but they would only refund the cost of Jeans & not the £3.38 recorded delivery charge. I'm out of pocket & not happy

by: Cloggs.Co.Uk Shopper
02 July 2004
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
The service offered by Cloggs was excellent. My shoes arrived the day after they had been ordered. I wish more companies were as efficient!

by: Cloggs.Co.Uk Shopper
01 July 2004
Author's Rating: 4/5.0 store rating
Customer Support: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Easy to complete on line order and when I contact the customer service line to make an ammendment they were very helpful.

by: Cloggs.Co.Uk Shopper
30 June 2004
Author's Rating: 5/5.0 store rating
Customer Support: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
great website cheap prices no hassle delivered on time

by: Cloggs.Co.Uk Shopper
27 June 2004
Author's Rating: 4/5.0 store rating
Customer Support: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Overall very good. They also have very competitive prices which was a major influence when choosing to shop at Cloggs. I would definitly check this site on when considering future purchases.

by: Cloggs.Co.Uk Shopper
25 June 2004
Author's Rating: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I was very pleased with how quickly my parcel arrived and with how well it was packaged.

by: Cloggs.Co.Uk Shopper
25 June 2004
Author's Rating: 5/5.0 store rating
Customer Support: 4/5.0 store rating
On-Time Delivery: 4/5.0 store rating
Polite Efficient and kept me informed throughout the process

by: Cloggs.Co.Uk Shopper
24 June 2004
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Overall I thought it was very good. Their (Cloggs.co.uk) level of service was how it should be. I thought the website was well designed (especially when compared against others of the type), prices were competitive, delivery was punctual and the goods were what I ordered and in an acceptable condition. As a constructive criticism there wasn't a customer name put onto the delivery note. Their standard was so high in all other areas that this was a glaring (and obvious) deficiency. However as the final acid test I would quite happily recommend this company to others.

by: Cloggs.Co.Uk Shopper
24 June 2004
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I recieved my new rock boots 5 working days after I made the order. AND I'm a norwegian, so processing and shipping of product was very fast. That's excellent customer service.

by: Cloggs.Co.Uk Shopper
24 June 2004
Author's Rating: 5/5.0 store rating
Customer Support: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Very good. Everything arrived on time and the postage and packing isn't too expensive. I will certainly shop at Cloggs again.

by: Cloggs.Co.Uk Shopper
23 June 2004
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Very good,I always buy wrangler ohio's and you seem the only people who not only stock them for a good price,but have all the sizes.

by: Cloggs.Co.Uk Shopper
23 June 2004
Author's Rating: 3/5.0 store rating
On-Time Delivery: 3/5.0 store rating
Jeans did not fit, were very small in size as I had tried these on in a shop to ensure they fitted. I paid extra money for fast delivery, they arrived after 1 week, I do not call this fast.

by: Cloggs.Co.Uk Shopper
23 June 2004
Author's Rating: 1/5.0 store rating
Customer Support: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
The item had not arrived after two weeks and when I went to track the order, it said that they were on back order. I phoned them to ask how long delivery was going to be as they were supposed to be a birthday present. I was then told that the jeans had been discontinued, therefore, they would not be getting any more in, in the future. I was extremely annoyed because forst of all they should not be advertised on the website if they no longer exist, and secondly, the fact the did not even have the courtesy to send me an email to tell me they had been discontinued.

by: Cloggs.Co.Uk Shopper
23 June 2004
Author's Rating: 4/5.0 store rating
Customer Support: 4/5.0 store rating
On-Time Delivery: 4/5.0 store rating
Good, well laid out product line and easy to register and order. Goods despatched next day. Slight delay due to Parcel Force not knowing the address ( despite deliveries there every day !! ). However, when I talked to Cloggs customer support, they very quickly identified the holdup and gave me telephone numbers and order codes to quickly track and arrange redelivery of the package. Definately consider them in the future.

by: Cloggs.Co.Uk Shopper
23 June 2004
Author's Rating: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
It was simple to use and delivered the product on time and in good condition.

by: Cloggs.Co.Uk Shopper
22 June 2004
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Easy to use web site, straightforward ordering, my order arrived within 2 days. Nothing to fault, this was great service.

by: Cloggs.Co.Uk Shopper
19 June 2004
Author's Rating: 5/5.0 store rating
Customer Support: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Easy to order, arrived on time. Lot cheaper than in the shop.

by: Cloggs.Co.Uk Shopper
18 June 2004
Author's Rating: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
good range of products, fast delivery. Overall a good experience.

by: Cloggs.Co.Uk Shopper
16 June 2004
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
The website is a little confusing to navigate, until you get the hang of it, but the service is excellent.

by: Cloggs.Co.Uk Shopper
15 June 2004
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Excellent! I received nothing but good service, do not know if the customer service was good as I didn't need to call them.

by: Cloggs.Co.Uk Shopper
15 June 2004
Author's Rating: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I find shopping at Cloggs very user friendly

by: Cloggs.Co.Uk Shopper
15 June 2004
Author's Rating: 4/5.0 store rating
Customer Support: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
i enjoyed shopping with cloggs.co.uk because the web pages where easy to understand and there was nothing complicated when making an order.

by: Cloggs.Co.Uk Shopper
14 June 2004
Author's Rating: 5/5.0 store rating
Customer Support: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I found it an easy to follow ordering system, with prompt and appropriate confirmatory e-mails regarding payment and despatch of my order. The item arrived well within the delivery time scale allowed. An overall excellent service.

by: Cloggs.Co.Uk Shopper
14 June 2004
Author's Rating: 4/5.0 store rating
Customer Support: 5/5.0 store rating
On-Time Delivery: 3/5.0 store rating
Very helpful staff.when they realised that they didn;t have the product they immradiatly contacted me to inform me asking what I wanted to do, then dispatched my order.

 

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