The only minor problem & I think it was because I didn't full understand the "standard delivery" was that the purchase did not include either installing or removal of old machine. Basically my fault but I think the website could be a bit clearer.

Quick delivery and user friendly web site.

Excellent price and service.

Sourced the product and read the reviews and ordered it and everything went without a hitch, very impressed, will use them again.

excellent prices, brilliant on time delivery by very helpfull and courteous drivers. would recommend using this web site to my friends and family

This was the first time I had shopped on-line and I was happy enough with the experience to convince me to use this method again. I found Kitchenscience prompt in answering the one query I had.

I was very pleased with the ese of ordering online and the helpful of staff when I had a to change my order from not taking my old appliance to taking my old appliance. The delviery men rang an hour before arrival. Plus after comparing prices this company offered the best price for exactly what I needed. I would recommend this company to anyone.

The only snag was a week's delay from the original delivery date due to "lack of stock"? It arrived when finally expected, however.

Quick easy to order once price comparisons and choice of model had been made. Chose Kitchen Science as cheapest and no delivery charge. Delivery on day promised.

I ordered a built under cooker and paid the extra to have it fitted and the old cooker taken away. The person who delivered the cooker didn't even bother to unpack the it. He was not able to do the job and he even told me (incorrectly) that I needed get a base unit and brackets fitted to put the cooker on. If I had followed his advice I would have wasted a lot unnecessary time and money. The cooker, in fact had all the fittings necessary to install it and the "fitter" was talking a load of rubbish. To be fair to Kitchen Science, they did arrange for a proper fitter to come out and do the job but he turned up 2 days later and 4 hours late - it was pure luck that there was someone at home (not me) to let him in. I paid the extra for fitting to have a stress free experience - LOL! I don't recommend buying anything from Kitchen Science that needs fitting.

Was impressed to receive a phone call to say goods would be delivered one day earlier than expected. Excellent customer service. Well done.

great for price and service.notwithstanding weather conditions machine delivered as arranged. first class.

They used the telephone to explain a problem with delivery from the manufacturer whcih was very helpful. They did not have the model ordered but substituted another kettle of a different colour at the same price as that ordered even though it was more expensive. A very good product from a very good, very different, excellent service, online shop.

Item arrived safely and in good packaging & on timely manner as well. Will recommend this store.

I received 3 emails advising the order progress with the last one stating delivery date. The unit was delivered on that date and in good order. So overall a good experience with no problems.

I was completeely satisfired with the service I received from Kitchen Science and would shop with them again.

fast service and great email communication. Would've appreciated more packing on the coffee machine but it did arrive undamaged

Kitchen Science has always been our preferred choice for white goods.

Very pleased with the service.

No fuss did what it aid, product good, arrived on time, price was best on the net I could find, would deal with hem again

very good company, did everything they promised

The product I wanted at the right price - smooth transaction - thanks

Excellent price and goods came straight from manufacturer, so latest specification guaranteed. Only critisism is that they offered free delivery but when I placed order it stated delivery could take 10 days. Had to pay £2.95 for delivery within 3 days.

Service recieved excellent prompt and curteous

Straightforward, no nonsense, goods arrived on time. Had no problems whatsoever.

Very good service i was left a message to say my product was on its way

Smooth, pain-free process,throughout

Excellent, smooth process.

No problem.

the only fault was delivery men were in to much of a hurry every thing else was excellent