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Plumbworld
 
 

Plumbworld

Average Rating 4.51/5.0 store rating 3,286 store reviews
Customer Service 4
On-Time Delivery 5
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by: Plumbworld Shopper
15 March 2013
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Excellent! Easy to navigate website. Competitive prices.

by: Plumbworld Shopper
06 March 2013
Author's Rating: 1/5.0 store rating
Customer Support: 2/5.0 store rating
On-Time Delivery: 2/5.0 store rating
placed an order for a complete bathroom suite including shower.when the delivery arrived there was no bath or toilet and i was told that the vanity unit had been damaged at the warehouse. im still not sure how they picked this orderand didnt realise that the bath and toilet were missing. the replacements were sent in good time but wen i checked the vanity unit was damaged and the legs for the bath were missing. i contacted plumbworld but this is not easy as it can only be done via email and takes several days to get a reply. i was told that the bath didnt come with legs but when i checked on the website it shows that it comes with legs. i did save some money by using plumbworld but it was not worth the hassle and delays i had to go through and i will not be using them again

by: Plumbworld Shopper
03 March 2013
Author's Rating: 2/5.0 store rating
Customer Support: 3/5.0 store rating
On-Time Delivery: 2/5.0 store rating
ordered shower head on 12th, not despatched till 15th, they tell me, under pressure they tell me it was actually shipped on 18th, eventually arrived 23rd,

by: Plumbworld Shopper
24 February 2013
Author's Rating: 4/5.0 store rating
On-Time Delivery: 4/5.0 store rating
Very pleased with the price and quality of the items.

by: Plumbworld Shopper
13 February 2013
Author's Rating: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Selection was simple, service was good, product was excellent, but the necessary screws were not in the package - and yes, I did really search - and I had to use two which I cut down to do the job. Aaaarrggghh.

by: Plumbworld Shopper
13 February 2013
Author's Rating: 5/5.0 store rating
Customer Support: 4/5.0 store rating
On-Time Delivery: 4/5.0 store rating
Good but because I ordered on a Friday it wasn't dispatched till Monday, and Royal Mail 2nd class didn't deliver till the following Friday. I wasn't in any great hurry for it, though, so it didn't matter. Otherwise very good.

by: Plumbworld Shopper
11 February 2013
Author's Rating: 4/5.0 store rating
Customer Support: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Bath panel arrived damaged due to poor packing..contacted Plumbworld and rec'd prompt attnetion and a replacement posted within 48hrs...again its slightly damaged . It was better packed but still not sufficient to avoid damage., Damage is minimal and will ben hidden hence not contacting plumbworld to complain .I'd be wary in future ordering certain items due to packaging problems

by: Plumbworld Shopper
11 February 2013
Author's Rating: 4/5.0 store rating
Customer Support: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Entirely satisfactory with good support on asking a question

by: Plumbworld Shopper
06 February 2013
Author's Rating: 5/5.0 store rating
Customer Support: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Good product information online,good price,easy to order online & delivery on time .Everything 1st rate

by: Plumbworld Shopper
05 February 2013
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Great website, lots of choice and good prices

by: Plumbworld Shopper
04 February 2013
Author's Rating: 5/5.0 store rating
Customer Support: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
very quick delivery. Good customer service

by: Plumbworld Shopper
23 January 2013
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
everything i have ordered from plumb world has been as described and arrived on time no complaints

by: Plumbworld Shopper
22 January 2013
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Although the price has recently been reduced again, which is a little annoying, the shopping experience was good. I haven't had the shower fitted yet so should have waited to order it. The only aspect which wasn't quite right was the time at which the courier stated that the product was delivered. That was 2 hours later than actual time and may have caused issues if the delivery were to have been queried later. Although I did advise the courier, they have not followed this up to advise why the timing was so far off the actual delivery time.

by: Plumbworld Shopper
12 January 2013
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Excellent website, with good information about products, and seemingly a good product range to choose from.

by: Plumbworld Shopper
11 January 2013
Author's Rating: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
have used Plumbworld before and have always found them efficient.

by: Plumbworld Shopper
06 January 2013
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
All good, thank you.

by: Plumbworld Shopper
05 January 2013
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Great price and service

by: Plumbworld Shopper
05 January 2013
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Good prices and fast service - thanks

by: Plumbworld Shopper
05 January 2013
Author's Rating: 2/5.0 store rating
Customer Support: 2/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Shower was delivered with part missing. Plumbworld referred problem onto manufacturer which added time to get part when I had limited time for plumber to install. Very Frustrating

by: Plumbworld Shopper
31 December 2012
Author's Rating: 4/5.0 store rating
On-Time Delivery: 3/5.0 store rating
Overall very good. The price was very competative the quality good. Only negative the delivery failed all though I was home as the driver left a message on my answer machine which I got after office hours. Tried the next morning only to be told I missed the van loading which is done overnight (about 15miles from me!)Surely longer phone manning would be sensible?Then I waited in all day as the time of delivery given was sometime between 0830 and 1800 which arrived at 1530.

by: Plumbworld Shopper
28 December 2012
Author's Rating: 4/5.0 store rating
Customer Support: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
ordered spare part for a bath by the part number on the web site, it turns out that though the part number is still the same the bath is now a completely different profile. I am now left with the option of a very expensive carrier to return the panel or a drive of over three hours to save some money. If it's not the same please change the part number, simples.....

by: Plumbworld Shopper
27 December 2012
Author's Rating: 2/5.0 store rating
Customer Support: 3/5.0 store rating
On-Time Delivery: 5/5.0 store rating
The cistern received was damaged. The damage was not found until approx 5pm and my plumber had to go out and buy a replacement cistern as I would have been left without a toilet and I have a disabled son. When I raised this with Plumbworld they would not reimburse me for the new cistern.

by: Plumbworld Shopper
22 December 2012
Author's Rating: 4/5.0 store rating
Customer Support: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
good efficient service

by: Plumbworld Shopper
05 December 2012
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Good service, speedy delivery and product received in excellent condition.

by: Plumbworld Shopper
04 December 2012
Author's Rating: 5/5.0 store rating
On-Time Delivery: 4/5.0 store rating
Products clearly classified and easy to order on line. Prompt delivery. Would purchase again and would recommend.

by: Plumbworld Shopper
29 November 2012
Author's Rating: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
There service is fast and easy to use

by: Plumbworld Shopper
22 November 2012
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Very please with service, delivery, price and product, much quieter than the original one

by: Plumbworld Shopper
14 November 2012
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Pleased with everything.

by: Plumbworld Shopper
11 November 2012
Author's Rating: 5/5.0 store rating
Customer Support: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
As a novice on internet shopping, I would have liked the option of telephone contact with a member of staff from Plumbworld.

by: Plumbworld Shopper
08 November 2012
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Great service, arrived on time

by: Plumbworld Shopper
07 November 2012
Author's Rating: 5/5.0 store rating
Customer Support: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
very good, but I had a query on the fitment and they did not quite twig my needs...perhaps my fault...but I found a way to deal with the problem anyway. the product was fine.

by: Plumbworld Shopper
04 November 2012
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Only a small item but wellpriced and deliverd quickly

by: Plumbworld Shopper
01 November 2012
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Good range of stock and competitive prices. Website easy to use and informative.

by: Plumbworld Shopper
29 October 2012
Author's Rating: 4/5.0 store rating
Customer Support: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Priced right, delevered on time, communications good overall experience good.

by: Plumbworld Shopper
25 October 2012
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Excellent service

by: Plumbworld Shopper
01 October 2012
Author's Rating: 4/5.0 store rating
On-Time Delivery: 4/5.0 store rating
A straight forward way to shop

by: Plumbworld Shopper
28 September 2012
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Excellent web site, very easy to use. All round good experience

by: Plumbworld Shopper
19 September 2012
Author's Rating: 5/5.0 store rating
Customer Support: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
very easy to use web site, no hidden charges, let me pay via amazon and it turned up quicker than expected.

by: Plumbworld Shopper
12 September 2012
Author's Rating: 1/5.0 store rating
Customer Support: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
pls get a phone number and deliver good quality goods and also on time as advertised.

by: Plumbworld Shopper
11 September 2012
Author's Rating: 5/5.0 store rating
Customer Support: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
excellent service & value for money would use again highly recommend your service

 

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