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Plumbworld
 
 

Plumbworld

Average Rating 4.51/5.0 store rating 3,286 store reviews
Customer Service 4
On-Time Delivery 5
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by: Plumbworld Shopper
22 April 2013
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Great service, good prices, really happy with quality, delivery great, will certainly use you again, thank you

by: Plumbworld Shopper
20 April 2013
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Professional Company who has been a pleasure to deal with, would recommend to all.

by: Plumbworld Shopper
14 April 2013
Author's Rating: 4/5.0 store rating
On-Time Delivery: 4/5.0 store rating
Product was good, as was the price. I didn't get a receipt though which I wanted for vat purposes.

by: Plumbworld Shopper
09 April 2013
Author's Rating: 3/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I think I will know how to avoid the additional costs next time... Carbon Tax Other Premium Charge - which was annoying.

by: Plumbworld Shopper
07 April 2013
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
As far as shopping online goes, I had no difficulty finding or ordering the stuff I needed. The website offers a huge amount of information, including technical drawings where necessary, which all helps. The one thing I don't like about buying stuff online is the faff involved returning stuff so to have loads of relevant information is a great advantage: it all helps in making the right choice. I now have what I need for our new house so don't imagine I will need to buy anything else but if I needed to, I certainly wouldn't hesitate in using Plumbworld again.

by: Plumbworld Shopper
03 April 2013
Author's Rating: 2/5.0 store rating
Customer Support: 4/5.0 store rating
On-Time Delivery: 2/5.0 store rating
Large item delivered by large carrier no call before delivery no information on delivery that was of any use no redelivery within a week of first delivery. Useless as we are a Commertial Installer. Yodel XL very bad choice of courier they were rude to me.

by: Plumbworld Shopper
02 April 2013
Author's Rating: 3/5.0 store rating
Customer Support: 4/5.0 store rating
On-Time Delivery: 4/5.0 store rating
The problems I encountered were: 1. Refusal of transporter to adhere to request not to deliver before 12 noon. 2. The size of the packs was far too large for one person to handle. They should have been broken down into manageable units. I have not yet received the products (they are coming to Greece) so have put No to questions 2 & 6.

by: Plumbworld Shopper
23 March 2013
Author's Rating: 5/5.0 store rating
Customer Support: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
As the above states I am well satisfied with my purchase and the service received. I, when the need arises, will always try Plumbworld first. Thank you.

by: Plumbworld Shopper
19 March 2013
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Easy transaction,Thanks.

by: Plumbworld Shopper
16 March 2013
Author's Rating: 5/5.0 store rating
Customer Support: 5/5.0 store rating
On-Time Delivery: 4/5.0 store rating
I found the website good and easy to use, would have preferred imperial and metric measurements, overall service quite satisfactory the radiator of good quality for the price

by: Plumbworld Shopper
15 March 2013
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Excellent! Easy to navigate website. Competitive prices.

by: Plumbworld Shopper
06 March 2013
Author's Rating: 1/5.0 store rating
Customer Support: 2/5.0 store rating
On-Time Delivery: 2/5.0 store rating
placed an order for a complete bathroom suite including shower.when the delivery arrived there was no bath or toilet and i was told that the vanity unit had been damaged at the warehouse. im still not sure how they picked this orderand didnt realise that the bath and toilet were missing. the replacements were sent in good time but wen i checked the vanity unit was damaged and the legs for the bath were missing. i contacted plumbworld but this is not easy as it can only be done via email and takes several days to get a reply. i was told that the bath didnt come with legs but when i checked on the website it shows that it comes with legs. i did save some money by using plumbworld but it was not worth the hassle and delays i had to go through and i will not be using them again

by: Plumbworld Shopper
03 March 2013
Author's Rating: 2/5.0 store rating
Customer Support: 3/5.0 store rating
On-Time Delivery: 2/5.0 store rating
ordered shower head on 12th, not despatched till 15th, they tell me, under pressure they tell me it was actually shipped on 18th, eventually arrived 23rd,

by: Plumbworld Shopper
24 February 2013
Author's Rating: 4/5.0 store rating
On-Time Delivery: 4/5.0 store rating
Very pleased with the price and quality of the items.

by: Plumbworld Shopper
13 February 2013
Author's Rating: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Selection was simple, service was good, product was excellent, but the necessary screws were not in the package - and yes, I did really search - and I had to use two which I cut down to do the job. Aaaarrggghh.

by: Plumbworld Shopper
13 February 2013
Author's Rating: 5/5.0 store rating
Customer Support: 4/5.0 store rating
On-Time Delivery: 4/5.0 store rating
Good but because I ordered on a Friday it wasn't dispatched till Monday, and Royal Mail 2nd class didn't deliver till the following Friday. I wasn't in any great hurry for it, though, so it didn't matter. Otherwise very good.

by: Plumbworld Shopper
11 February 2013
Author's Rating: 4/5.0 store rating
Customer Support: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Bath panel arrived damaged due to poor packing..contacted Plumbworld and rec'd prompt attnetion and a replacement posted within 48hrs...again its slightly damaged . It was better packed but still not sufficient to avoid damage., Damage is minimal and will ben hidden hence not contacting plumbworld to complain .I'd be wary in future ordering certain items due to packaging problems

by: Plumbworld Shopper
11 February 2013
Author's Rating: 4/5.0 store rating
Customer Support: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Entirely satisfactory with good support on asking a question

by: Plumbworld Shopper
06 February 2013
Author's Rating: 5/5.0 store rating
Customer Support: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Good product information online,good price,easy to order online & delivery on time .Everything 1st rate

by: Plumbworld Shopper
05 February 2013
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Great website, lots of choice and good prices

by: Plumbworld Shopper
04 February 2013
Author's Rating: 5/5.0 store rating
Customer Support: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
very quick delivery. Good customer service

by: Plumbworld Shopper
23 January 2013
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
everything i have ordered from plumb world has been as described and arrived on time no complaints

by: Plumbworld Shopper
22 January 2013
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Although the price has recently been reduced again, which is a little annoying, the shopping experience was good. I haven't had the shower fitted yet so should have waited to order it. The only aspect which wasn't quite right was the time at which the courier stated that the product was delivered. That was 2 hours later than actual time and may have caused issues if the delivery were to have been queried later. Although I did advise the courier, they have not followed this up to advise why the timing was so far off the actual delivery time.

by: Plumbworld Shopper
12 January 2013
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Excellent website, with good information about products, and seemingly a good product range to choose from.

by: Plumbworld Shopper
11 January 2013
Author's Rating: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
have used Plumbworld before and have always found them efficient.

by: Plumbworld Shopper
06 January 2013
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
All good, thank you.

by: Plumbworld Shopper
05 January 2013
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Great price and service

by: Plumbworld Shopper
05 January 2013
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Good prices and fast service - thanks

by: Plumbworld Shopper
05 January 2013
Author's Rating: 2/5.0 store rating
Customer Support: 2/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Shower was delivered with part missing. Plumbworld referred problem onto manufacturer which added time to get part when I had limited time for plumber to install. Very Frustrating

by: Plumbworld Shopper
31 December 2012
Author's Rating: 4/5.0 store rating
On-Time Delivery: 3/5.0 store rating
Overall very good. The price was very competative the quality good. Only negative the delivery failed all though I was home as the driver left a message on my answer machine which I got after office hours. Tried the next morning only to be told I missed the van loading which is done overnight (about 15miles from me!)Surely longer phone manning would be sensible?Then I waited in all day as the time of delivery given was sometime between 0830 and 1800 which arrived at 1530.

 

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