excellent only one small minor thing it would be nice to get an email to say that order is received and when despatched other than that i wouldn't hesitate to use them again or reccomend them to friends

The flowers looked lovely but had no scent.

very good

Disappointed that the flowers did not arrive on time as they were a gift. When they did arrive they were fresh and hadn't been dispatched before the weekend as I had feared. good quality product at exceptional value for money.

flowers weren't delivered because recipient wasn't home, and apparently don't get left with neighbors either. email support was fast and correct.

My order was cancelled due to lack of flowers on this occasion

I found the experience very pleasant and easy to use

flowers 04dered on 4/4/2007 on an Easter advertisement for Orchids, followed up on the 12/4/2007 by email and told 7 day delivery, the flowers had not been sent by the 12th (8days after order. Again emailed Valueflora on 14.4.2007 and complained that order had still not been recieved by recipient,(moble number of recipient given on both occassions

very straightforward, easy to follow web site, will use again.

These Orchids were purchased for a gift for my Aunt who lives 250 miles away from me. They arrived yesterday, she rang me within the hour to say thank you and she was thrilled with them, obviously we do not yet know how long they will last, but she said they are likely to be good up to her birthday on 18/04/07 if not beyond.

Good internet site for purchase of flowers

Very quick and easy to order and flowers arrived on time will use Valueflora.com again.

This is the first time I haven't used a courier..Was sent by Royal Mail..do not know if they have been delivered or not, but have used on a few occasions before and the recipients have always been delighted.

My friend was delighted with the flowers and clearly thought I had spent more than I actually did

they are great easy to use and well worth the time and money

easy system, reliable and hassle free. You get the bonus of earning petal points which means that I will use them again. However, they have regraded the value of their petal points system so now it will take me far longer and more purcharses to be able to redeem any points, not the beat idea to come up with!

I had to contact Valueflora, Chocolates were not delivered.

quick, simple, great value and mummy loved them!

All good.Excellent value and I would recommend

The website was slow to respond but as it was the Friday afternoon before Mother's Day that was perhaps understandable. However, it meant that I was uncertain whether the order had been dealt with - the website implied I would receive an email from Valueflora an email from the card processor within a few minutes of making the order, neither came. I emailed Valueflora and received an automated email but no one came back to me. Happily the flowers arrived early on Saturday morning and were much appreciated.

WAS FANTASTIC VALUE. HAVE HEARD THAT THE FLOWERS WERE VERY GOOD QUALITY. HOWEVER HAVE NOT SEEN THEM MYSELF.

all was as expected except that I paid for the flowers to be delivered between the hours of 9am and 12 noon and paid extra for this to happen, but they didn't arrive until 5.15pm therefore they had extra money out of me but did not fullfill their part of the bargain. Failing that all good

Flowers arrived one week late as they had been to 4 different places in uk, so they didn't arrive fresh.

the survey was hard to answer as the flowers were for a friend, who has not let me know if she has recieved rthem

Ease of website Offers on products Incentive to order again with PetalPoints scheme Ease of contact and speed of response by e-mail Good value Prompt delivery

easy to use web site with plenty of options.fast delivery.

Very straightforward site to use. My only request for the future would be a way to pick the delivery date. I couldn't see a way to do this and it would have been useful to delay my delivery by a couple of days to match the particular date.

i enjoy shoping at valueflora

not impressed by the card you get with the flowers mine and my partners orders were written on awful pieces of off cut card with a sticky label that was slanted and spelt wrong

Excellent range and prices. Easy to use website. Flowers arrived on time and in good condition.