Full Review

I bought this printer based on 2 things: my old Brother thermal-paper fax machine gave 12 years of trouble-free service, and the earlier reviews here. Setting up this machine was easy because it worked almost the same as the old one (not a criticism--why change something that works!). But the print quality is worse. Underlines come out as dots, the small index letters on the on-line registration are barely readable, etc. Customer service answered in a reasonable time but had no solution (and this is not an adjustable feature). So, back in the box and back to the store. Very disappointed.