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11-Dec-2005
Pros: looks good, small, okay phone sound quality Great service
Cons: good for the price
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RATING DETAILS
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Full Review
I bought this because we need a fax machine occasionally, but when we need it, we need decent print quality that can be read easily when received and then signed and faxed back. This machine is not it. I can't even see a student being satisfied with the quality of faxes this machine puts out. Also, the sample cartridge that comes with the machine is small and gave out without any warning after only a few faxes. Worse, all I received were blank pages on that last fax, giving the sender the false impression of a successful transmission. Move over Brother, I want a new family!
UPDATE: Dec 19th.We contacted Brother, they are sending a new fax to swap out this one. Service rep said (after seeing the copy we sent) it shouldn't be bad like this, so, something is wrong. I will update as soon as we receive the other fax machine.
UPDATE Dec 22. Recieved new fax machine today and it's a whole lot better. A slight bit better with the factory Brother cartridge. I would not recommend after market cartridges.
Great service! I feel very confident about Brother after this experience.
Thanks Brother you are great.
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