Full Review

In 16 months Brother replaced this fax 2 times under warranty because of complete failure/loss of power. On the 3rd fax barely out of warranty, Brother refused to step up and accept responsibility and was therefore threatened by the news media because of the repeated problems w/ the 1840C. Brother called and offered to repair free of charge in which case I carried to an authorized repair center. Upon picking up 3 weeks later I was told by the technician it is a poor quality fax with many problems and numerous service bulletins from Brother. Upon hooking up on my return back, it lasted about 2 hours and has not worked since. BROTHER says sorry but, nothing they will do. IN SHORT, this fax sucks, Brother sucks, and hell will freeze before I purchase another one of their products. The FTC should penalize for putting such junk on the market.