Find your Product
See your recent searches
 

Everything you need: unbiased reviews, product specs and great deals.

Panasonic KX-FL511 Plain Paper Laser Fax Image

Panasonic KX-FL511 Plain Paper Laser Fax

Enhanced copier Up to 99 copies from one original 50200% reduction and enlargement Collates 14.4 kbps modem with error correction mode Caller ID2 compatible with caller.
Author's Rating: 1/5 stars
14 Reviews from Epinions.com

By:  elacroix
Mar 4, 2006

Stay as far away from this one as you can!

Author's Rating: 1/5 stars

Pros: Cost

Cons: Really too many to list. Frustration more than anything!

Print Quality: 3
Reliability: 3
Ease of Use: 2
Ease of Maintainence (toner/paper change): 3
Ownership: null

The Bottom Line: 
Wouldn't recommend this at all

Author's Review
We purchased this machine today and tried to set it up. The paper kept jamming and even when the paper wasn't jammed, it still read it was and you couldn't do anything. I unplugged the machine in an attempt to reset it. No luck, so I called Panasonic Tech Support who advised me to try and do the same thing I had already tried. I did it again with no luck. Then I was told I needed to clean the machine with alcohol and a Q-Tip. I told the Tech that I did not want to do this to a new machine we had just purchased 2 hours ago as it could void any warranty. She asked me to unplug it again which I did. This time everything seemed to be okay. She then asked me to try to fax something which I did with no problem but when the transmission receipt printed, it caused a paper jam. I had to lift the cover and release 2 levers to clear the paper. I was then told that this machine probably had a defect and she offered to send me a rebuilt one! If I had wanted a rebuilt one, that's what I would have purchased.

I called the store that we purchased it from and they graciously took it back. We purchased another machine but did not replace it with a Panasonic. Perhaps they should take a look at their Customer and Tech Support divisions. After being treated like this, I won't even look at another Panasonic product.
 


Back to all reviews
Advertisement

Recently Viewed Items

You have no recently viewed items
 

Related Searches

 
Advertisement

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
search in results go find products