Full Review

Here are the problem reports I submitted:

o Low space on 8GB device. Expired subscription files were not deleted from the device. They were simply placed in a hidden folder. Response: Use Rhapsody; don't look for hidden files.

o Server search function useless. Doesn't find known albums; lists others with no relevance.

o Unable to create playlists. Elevated to level-2 support. Response: must be online to create a playlist as playlists default to "shared". An imported file (you own it) makes a local list but no option exists without going online.

o No option to download MP3 formats, only .RAX. Must burn a CD and re-rip to get standard format. Error on the CD hung the entire system. A spare replacement drive experienced the same result. No problem burning MP3s with Windows Media Player. No response from vendor on this problem.

o Unable to copy purchased files to Sansa without being online.

o Unable to delete playlists. Elevated to level-2 problem. Response: You must continue your monthly subscription service to use playlists.

Conclusion:
A nice alternative to the iPod. I use it in my Vette. BUT, the Rhapsody version is poor.